IEEE Internet Computing

Monday, February 13, 2012

Chapter 12: Knowledge Management

Nokia is a multinational company that deals with different mobile communication products and services in order to attract more customers in the market. It is also identified that company follow the knowledge management system for motivate employees and applied knowledge management to enhance innovations in R&D and product development functions. It is also identified in the report that the business strategy of Nokia is to establish strategic partnership with Microsoft Corp to provide effective ecosystem to the customer and increase the satisfaction level in domestic as well as in international market. The winning strategy of Nokia is also considered to capture the volume and value growth to attract next generation for internet in developing market.
It can be also identified that company use their tacit knowledge in effective manner and create innovation in their products and services and produce products according to the needs and demand of the customers in the market.
Nokia has good opportunities to implement a more effective KMS in the organization that help to motivate employees towards the process and innovation. It is identified that, Nokia has the opportunity to create improve in their culture that help the company to motivate employees to share their knowledge and experience with the management team and other employees of the organization.
From the report, it is recommended that Nokia should use different approaches such as option approach to minimize the risk that are involved in implement an effective KMS. It is recommended that Nokia should also more consider in the targeted program that help the company to achieve their goals and objectives in long term.


Source: http://blog.assignmenthelpexperts.com/knowledge-management-in-nokia

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